Refund policy

Since all our products are made to order, we generally do not accept returns or exchanges for reasons such as wrong size, change of mind, or similar. We encourage you to check sizing guides carefully before ordering.

Damaged or defective items: If your order arrives damaged, defective, or incorrect, please contact us at Argitectu@outlook.com within 30 days of receiving it with a photo of the issue. We will arrange a replacement or refund at no cost to you.

EU 14-day cooling off period: If you are based in the European Union, you have the right to cancel your order within 14 days of receiving it. As our products are custom-made, please note that this right may not apply to personalised items under EU Directive 2011/83/EU.

Refunds: If approved, refunds will be issued to your original payment method within 10 business days.

For any questions, contact us at Argitectu@outlook.com.